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However, it didn't work well with the radio/phone I was using so I put it away. I spoke with two managers who both insisted I should just throw it away. It was never dropped or abused. I purchased the Jabra BT250v about a year and a half ago. I paid over $100 for the unit and would have expected better support. Instead, they insisted that once it is out of warranty they offer no service or repairs. Buyer be ware.
The unit comes with a plastic (gell) ear piece that swivels to fit properly into your ear. It really looks like a replaceable part. I could better understand if the whole thing broke in half, but it appears to be a simple snap in ring. When I swiveled the ear piece, the small plastic ring it attaches to cracked and fell apart in my hand. I was again told "No, if the unit is out of warranty, there is no repair".
I liked the subtle looks and decided to buy it. I even asked if I could send it in for repairs and pay the repair cost myself. I expected them to replace the part or send a new unit considering it was basically unused. After recently getting a new phone (and hearing that our state law is going to require "hands free" soon while driving), I decided to pair it with my new iphone. As the unit is otherwise like new, I called the manufacturer hoping for help.
i am going to get a much smaller bluetooth soon, without earpieces that come off so easily. i thought the behind-the-ear feature would help the headset not fall off so i wouldnt lose it as easily, but its pretty bulky and inconvenient to position behind the ear so i just stick the rubber piece in my ear & then have this huge thing on the side of my face. ive had it about a year now, the performance & sound quality are fine, but its big & ugly & the removeable rubber earpieces come off very easily. I've lost 2 of the earpieces and am lucky ive still got the 3rd.
I'm very active and need a headset that can be worn all day. The reception is good, but the product tends to get uncomfortable after a couple of hours.
For the cost of this headset, I'm very pleased with the value I've received. Fits nicely in/on my ear and very comfortable. Reliable, which is primary for me. Some very slight static once in awhile, but certainly nothing that would prevent me from repeating my purchase.
So for me, it's not "hands-free" at all, as my right hand has to hold it in place. If I don't try to wrap it around, I can actually get it to stick in for a while, but obviously that doesn't last. Not sure whether my ears are too big, too small, or just oddly shaped, but some adjustability would be welcome. There's a lot to like about this headset. Big plus: sound quality is great, and it's loud enough (I'm hard of hearing, so that's a big deal).The chief drawback for me is that the earpiece part won't stay in my ear when worn "properly," wrapped around the ear.
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